Ring Doorbell Camera Not Working At Night

The ring device should be able to see through a window during the day.

Ring doorbell camera not working at night. My ring doorbell does work at night but the image quality isn t so great. If your ring doorbell 2 doesn t switch to infrared at night because of a porch light or street light here s a simple fix. Ring pro works fine for a couple of events and then stops working. Night rolls around and although the infrared is working on the camera red lights the picture is still very very dark noticeably not working right.

The porch light is super bright. If the camera is not responsive at all and no image can be seen while everything else functions properly on the ring video doorbell the camera is most likely at fault. Power pro is installed everything else is working fine i have reset the camera. Ring doorbells are by far one of the best video doorbell solutions available with great resolution customer service app performance and usefulness and a monthly fee that isn t going to break the bank it pays for itself.

Your ring pro requires a power source that supplies a minimum of 16 volts ac. At night your powered ring device still uses advanced motion detection but also uses passive infrared pir to verify the motion. This is my second camera as i received a replacement because ring said the first camera was bad. I think this started with the new update to the app.

If the ring isn t working for you there are certainly other night vision camera s you can purchase. But if night vision is the most important this may not be the best camera for you. They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere. To check the voltage of your ring pro open the ring app select your ring pro and tap device health.

Since windows block heat sources your ring device will not be able to accurately view or record through a window at night. Night vision doesn t work. I live in washington and in the winter it s dark from about 4pm until 8am so that s a long time to not have security coverage. All i have to do to fix is pop open the battery door as suggested here and when it comes back works like a champ until daytime then the process starts again.

If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again. I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off. The light will go off but when it s dark the camera never initiates unless i do a live view. This is the doorbell 2.

Not ringing your existing internal doorbell correctly.